{"id":2564,"date":"2023-05-21T11:53:00","date_gmt":"2023-05-21T09:53:00","guid":{"rendered":"https:\/\/blog-student-place.com\/faqs\/"},"modified":"2023-06-15T13:37:29","modified_gmt":"2023-06-15T11:37:29","slug":"faqs","status":"publish","type":"page","link":"https:\/\/blog-student-place.com\/en\/faqs\/","title":{"rendered":"FAQ"},"content":{"rendered":"

Presentation<\/h1><\/div><\/div><\/div>

<\/i><\/i><\/span>Who is Student Place?<\/span><\/a><\/h1><\/div>
\n

Hi there! I’m R\u00e9mi and I’ve created Student Place with 56 foreign students from Paris, Lille and Lyon between 2022 and 2023 in conjunction with higher education establishments. <\/span><\/p>\n

On the initiative of our Erasmus Place association, we took this project to the Region, which agreed to finance part of the project (we made do with what we had). Student Place is first and foremost thanks to foreign students from France. It’s a platform created by foreign students, for foreign students. <\/span><\/p>\n

Here’s a photo of our debut. \ud83d\ude0d<\/span><\/p>\n

<\/span><\/div>\n

 <\/p>\n

For a year, we worked a lot with the students. We know how complicated it can be to find accommodation in a foreign country.<\/span><\/p>\n

That’s why Student Place offers a list of accommodations verified and approved by our team to provide students with a safe and reliable solution. We have also created a network of local volunteers to help students adapt to their new environment and offer them a total immersion experience. We hope that Student Place will make life easier for foreign students in France and strengthen the links between the different cultures present in our country.<\/span><\/p>\n<\/div><\/div><\/div>

<\/i><\/i><\/span>Our values<\/span><\/a><\/h1><\/div>
At Student Place, we believe that cultural diversity is richness! \ud83d\udc9c<\/span><\/p>\n

We believe that every student should have the chance to live an international experience and enrich his or her academic and personal life.<\/span><\/p>\n

So we’re committed to helping international students find safe, comfortable accommodation around the world, and to supporting them in their social and cultural integration. Our team is committed to providing a quality, transparent and fair service to all our users. We are also determined to help build a more open, inclusive and tolerant world.<\/span><\/p>\n

We are a Mission company with social objectives. Yes, this time we couldn’t be an association (complicated when you’re doing housing). As a result, being on assignment means we can give priority to foreign students.<\/span><\/p>\n

Here are the values we support on the platform <\/span><\/div><\/div><\/div><\/div><\/div>

<\/h1><\/div><\/div><\/div><\/div><\/div>

Login<\/h1><\/div><\/div><\/div>

<\/i><\/i><\/span>I'm an international student outside Erasmus. Can I look for accommodation on Student Place?<\/span><\/a><\/h1><\/div>
\n

Yes ! Welcome to you! You can search for accommodation on Student Place. This is for all students of foreign nationalities arriving in a new country. The same applies to foreign nationals currently on work-study contracts or internships. A first job too! \ud83c\udf08<\/span><\/span><\/p>\n<\/div><\/div><\/div>

<\/i><\/i><\/span>I'm a parent, what do I do?<\/span><\/a><\/h1><\/div>

It’s great to see your willingness to help your child! We are happy to help you find accommodation for your child. You can also create an account for your child and do research. Don’t hesitate to introduce yourself, so that the people you’re talking to understand the situation and give them your child’s rental information.<\/p>\n<\/div><\/div><\/div><\/div>

<\/i><\/i><\/span>I'm not a student. Can I find accommodation at Student Place?<\/span><\/a><\/h1><\/div>
\n

So it’s true that our platform focuses on mobile students. You can still try your luck, if the owner accepts it’s not a problem. If you find accommodation here, we’re counting on you to ensure that your future replacement is of foreign nationality. \ud83d\ude4f\ud83c\udffd<\/span><\/p>\n<\/div>\n<\/div><\/div><\/div>

<\/i><\/i><\/span>My city does not appear when registering<\/span><\/a><\/h1><\/div>
\n

We’re doing our best to add new cities. You can still register by selecting a different city, and we’ll keep you informed of new cities as they become available. \ud83d\ude4f\ud83c\udffd<\/span><\/p>\n<\/div>\n<\/div><\/div><\/div>

<\/i><\/i><\/span>How do I put the platform in my language?<\/span><\/a><\/h1><\/div>
\n

The Student Place platform is currently available in French and English. It will soon be available in Spanish and Italian. \ud83d\udc9c<\/span><\/p>\n

You can change the language at any time by switching from FR to EN.<\/span><\/p>\n<\/div><\/div><\/div><\/div><\/div>

<\/h1><\/div><\/div><\/div><\/div><\/div>

First steps<\/h1><\/div><\/div><\/div>

<\/i><\/i><\/span>Edit profile<\/span><\/a><\/h1><\/div>
On the Platform you have a dedicated space to modify and add information about yourself, in order to link up with other students on the platform. Just click on ” Update my profile”<\/span>.<\/span><\/p>\n
<\/span><\/div>\n

You can then add information about your academic background in “My profile”. You can also add a profile photo.<\/p>\n

<\/span><\/div>\n

In “My details” you can add your interests, languages spoken, character traits and eating habits.<\/p>\n

<\/span><\/div>\n

Finally, you can change your password and personal information<\/p>\n<\/div><\/div><\/div>

<\/i><\/i><\/span>My administrative procedures<\/span><\/a><\/h1><\/div>
\n

Also designed for foreign students, mes d\u00e9marches administratives is a one-stop shop for all your administrative formalities when coming to France. Not all of them are compulsory, but some can help you according to your needs.<\/p>\n

Just go to your dashboard and click on “All my steps”.<\/p>\n

<\/span><\/div>\n

 <\/p>\n

Student Place offers you a number of different approaches, depending on your needs and through our partners<\/span><\/p>\n

Here’s a list of things you can do today<\/span><\/p>\n

    \n
  1. Home insurance<\/span><\/li>\n
  2. Civil liability<\/span><\/li>\n
  3. Travel insurance<\/span><\/li>\n
  4. Getting a guarantor<\/span><\/li>\n
  5. Medical appointment<\/span><\/li>\n
  6. Money transfer<\/span><\/li>\n
  7. Mutual insurance<\/span><\/li>\n
  8. CVEC<\/span><\/li>\n
  9. Housing assistance (CAF)<\/span><\/li>\n
  10. Plane and train tickets<\/span><\/li>\n
  11. VISA request<\/span><\/li>\n
  12. VISA validation<\/span><\/li>\n
  13. Telephony<\/span><\/li>\n
  14. Translate a document<\/span><\/li>\n
  15. Registering for social security<\/span><\/li>\n<\/ol>\n
    <\/span><\/div>\n

     <\/p>\n

    Sometimes we suggest several partners. It’s up to you to make your choice according to your needs \ud83d\udc9cYou’ll always be redirected to the site of one of our partners by clicking on “I’m going”.<\/span><\/p>\n

    <\/span><\/div>\n

     <\/p>\n

     <\/p>\n

     <\/p>\n<\/div><\/div><\/div>

    <\/i><\/i><\/span>Switch My Room<\/span><\/a><\/h1><\/div>
    \n

    Switch My Room is a program designed by the international students who helped us create Student Place. We’re a community, a family, and you know how hard it is to find a place to live at a distance. \u2708\ufe0f<\/span><\/p>\n

    For outgoing French students, Switch My Room lets you rent out your accommodation while you’re away to a foreign student, while for outgoing foreign students it’s a simple way of making it easier for another foreign student to find accommodation.<\/span><\/p>\n

    It’s a free service that avoids service charges and scams, and ensures that the landlord accepts foreign students like you.<\/span><\/p>\n<\/div><\/div><\/div>

    <\/i><\/i><\/span>Switch My Room for outgoing students<\/span><\/a><\/h1><\/div>
    \n

    In your Dashboard, click on “Je Switch avec Plaisir” in the purple box.<\/p>\n<\/div>

    <\/span><\/div>

     <\/p>\n

    From there, you need to give as much information as possible about your home. Only 6 questions required. Don’t forget that the more information you provide, the better.<\/span><\/p>\n

    From Colombia or South Korea, you can imagine that you need precise information about your future “home”. \ud83c\udfe1<\/span><\/span><\/p>\n<\/div>

    <\/span><\/div>\n<\/div><\/div><\/div>

    <\/i><\/i><\/span>Switch My Room for incoming students<\/span><\/a><\/h1><\/div>
    \n

    You can click on “rent” in the top left-hand corner, choose your city and discover the Switch My Room ads. You can filter the ads.<\/p>\n

    Each Switch advert has a “Switch My Room” tag, so you can distinguish between the different types of advert.<\/p>\n<\/div>

    <\/span><\/div>
    <\/span><\/div>\n

     <\/p>\n

    If the ad corresponds to your needs, you can simply “Send a message” and get in touch with the person so that they can put you in touch with the owners.<\/p>\n<\/div>

    <\/span><\/div>\n<\/div><\/div><\/div>

    <\/i><\/i><\/span>Messaging<\/span><\/a><\/h1><\/div>
    \n

    Messaging is used to communicate with other users. Please be polite and attentive \ud83c\udf08 You can report or block a user as needed. You can find your mailbox in your Dashboard.<\/span><\/p>\n

     <\/p>\n

    <\/span><\/div>\n

     <\/p>\n

    The messaging system does not yet allow you to send pdf documents, but this is in progress \ud83d\udc9c<\/span><\/p>\n<\/div><\/div><\/div>

    <\/i><\/i><\/span>I've encountered a problem on the platform. How can I report it? <\/span><\/a><\/h1><\/div>
    \n

    If you encounter a problem or have a question. In the menu at the top right you can do two things:<\/span><\/span><\/p>\n

      \n
    • Report a bug<\/span><\/li>\n
    • Suggest an idea<\/span><\/li>\n<\/ul>\n<\/div><\/div><\/div><\/div><\/div>

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